About Us
About Formulerstore.com
Formulerstore.com is the trading name of FTA TRONIX INC., an Ottawa-based electronics distributor and an authorized retailer of Formuler, Dreamlink, and MyGica streaming hardware. Since opening our doors, our mission has been simple: deliver authentic streaming devices, fast cross-border shipping, and Canadian support that picks up the phone.
Our story
FTA TRONIX INC. was founded in Ottawa to fill a clear gap in the Canadian market: shoppers were importing Android streaming boxes from overseas, paying surprise customs fees, waiting weeks for delivery, and dealing with grey-market warranty headaches. We launched Formulerstore.com to put a stop to that — a single Canadian storefront where buyers could get genuine, manufacturer-backed streaming hardware with no customs, no duties, and a real warranty.
What started with a focused Formuler catalog has grown into a multi-brand specialty store. Today we represent three of the most respected names in the streaming-device world:
- Formuler — flagship Z-series Android streaming boxes including the Z12 Ultra, Z11 Pro Max, Z11 Pro, Z mini, and Google-certified GTV 4K.
- Dreamlink — the Dlite+ 5G, T-Series, and Prime streaming boxes plus W-series Wi-Fi antennas and replacement remotes.
- MyGica — USB ATSC HDTV tuners and accessories for over-the-air Canadian and US broadcast.
Every device we sell is sourced direct from the manufacturer. We are not a grey-market reseller, and we do not list third-party listings on our store.
Who we serve
We ship across Canada and the United States, and we routinely fulfill orders to over a dozen international markets through specialty freight on request. Our customers include households upgrading their home streaming setup, resellers running multi-box service businesses, hotels and short-term rentals provisioning in-room entertainment, and Canadians restoring their familiar streaming experience after a move.
What customers say
"Ordered the Formuler Z11 Pro Max on Tuesday morning, had it on my couch Wednesday afternoon — Ottawa-fast. Setup took ten minutes. Best CAD-priced streaming box I've bought."
"Bought the MyGica ATSC tuner for over-the-air CBC and CTV. It worked the first time. When I had a driver question, the Ottawa team responded the same day. No script reading, just useful help."
"As a reseller I've moved through every distributor in Canada — Formulerstore is the one that actually has stock, ships free, and handles warranty without making me jump through hoops."
For more verified Judge.me reviews, see any product page on the store.
Our guarantees
- 2-year manufacturer warranty on every new and Open Box unit.
- 30-day returns on all hardware, including Open Box products.
- Free shipping across Canada and the United States via Canada Post and UPS.
- Free returns on defective units — we cover the return label, you keep the box waiting on the porch.
- No customs, no duties on cross-border US orders. We ship from within North America, so the price you see at checkout is the final price.
- Same-day Canadian support by phone or email during business hours, with online chat seven days a week.
Why customers choose Formulerstore
Three reasons keep showing up in our customer surveys. First, we are authorized across our entire catalog — every Formuler, Dreamlink, and MyGica unit is sourced direct from the manufacturer with full warranty. Second, we are Canadian-based with a physical address and a real phone number we actually answer. Third, streaming devices are the only thing we sell. We know the firmware, the accessories, the MYTVOnline 3 quirks, the BT1 remote pairing edge cases — because we run these boxes every day.
Get in touch
FTA TRONIX INC.
Trading as Formulerstore.com
1809 Carling Ave
Ottawa, ON K2A 1E4
Canada
Phone: 1-613-400-4588
Email: sales@ftatronix.com
Hours: Monday – Saturday, 10:00 AM – 5:00 PM EST
Online chat: 7 days a week, 10:00 AM – 8:00 PM
For reseller and bulk inquiries see our Become a Reseller page.